Contact information

Thanks for visiting SpookProjector!

If you need help with anything, whether it's an order, delivery, a return, or a question about your projector, our team is here for you.

Reach us at: spookprojector@gmail.com

Most messages get an answer within 24–48 hours. Around Halloween, on weekends, and during holidays, replies can take a bit longer, but we'll always get back to you.

Before you write, please have these ready:

• the order number from your confirmation email
• your name and the email you ordered with
• what's going on, in a few sentences
• photos or a quick video if something arrived broken, faulty, or incomplete

Want to send something back? Get in touch with us first. Once we approve the return, we'll share the address it should go to. Packages sent without approval may be refused and might not qualify for a refund.

Questions about your personal data? Write to the same address and we'll take care of it.

When you contact us, we use the details you share only to help with your request, confirm your order, protect against fraud, and comply with the law.