Refund policy

Returns: you can return the product unused and in its original packaging within 14 days of delivery. Customers who added Extended 30-Day Returns at checkout can return within 30 days. Please contact us at spookprojector@gmail.com first we'll send you the return address. Return shipping is paid by the customer.

Damaged or defective items: always covered, free of charge, regardless of any add-ons. Send us a photo or short video and we'll send a free replacement or a full refund. You don't need to return the item.

Refunds are issued to the original payment method within 5–10 business days after we receive the returned item.